We should take every complaint call seriously and see its positive significance. If it can be handled properly, it can turn negative factors into positive factors, so as to obtain new orders. If your argument does not affect the overall situation, from the perspective of business principles, even if the customer's accusation is unfair, you must make concessions. In order to get more business, it's worth making these sacrifices, because your goal is to satisfy customers.
Handle customer complaints correctly
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