Instead of evaluating the personalities of the two sides in the dispute, we should emphasize the differences in personality and ability between the two sides, so as to objectively play a positive or negative effect and resolve the dispute. When people quarrel, they often argue about who is right and who is wrong, who is good and who is bad. Direct praise or criticism will at least cause one side's dissatisfaction, and even hurt their self-esteem. Therefore, when persuading one side, the persuaders should avoid the heavy and take the light, not judge the moral superiority of both sides, but emphasize the differences in personality and ability between the two sides, affirm one side objectively, make them satisfied and give up the dispute.
Emphasize the differences between the two sides of the dispute
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