Take advantage of the customer's curiosity

"Curiosity" is a very common human psychology, when you can accurately grasp and use this psychology, you can easily conquer customers. In business telephone communication, salesmen can first arouse customers' curiosity, arouse customers' attention and interest, establish a relationship with customers, so as to obtain smooth communication with customers.

To use the curiosity of customers, we must design the specific language according to the specific situation. The method to arouse the curiosity of customers should be reasonable, wonderful and not absurd. Salesmen should show customers all kinds of news, adventures, talents, talks, goods and other strange things in line with the objective law to arouse the curiosity of customers, so as to achieve the purpose of approaching customers. They should not make up strange stories that go against the objective facts to lure customers, and they should not pretend to be gods and ghosts and carry out superstitious propaganda.

In addition, it should be noted that no matter what language is used, it should be related to marketing activities. If the customer finds that the salesman's approach has nothing to do with the sales promotion, it is likely to immediately divert attention and lose interest.