Specific tips for getting rid of hot and tough people
(1) Give the other person time to relax and regain self-control.
(2) If the other party has not stopped, shout neutral words such as "stop" to stop the other party from losing his temper.
(3) There is no need to show that you are very serious.
(4) If necessary or possible, try to let everyone take a break and communicate in private.
Specific tips for getting rid of hot and tough people
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