It's true that a wrong call can cause trouble for the person who answers it. However, if the person who answers the phone yells angrily "you have the wrong number" and then "pops" to hang up the phone, it will only make the other person and himself feel unhappy. If the other party is a customer, it may also have a negative impact on the work. Because the phones used in business activities all have automatic redialing function, the customer may also inadvertently press the wrong key and make the wrong call.
In fact, if you can handle the wrong call politely, you will leave a good impression on the other party. At the same time, the good image of your company will be deeply imprinted in his mind, which may win customers for the company.
As the saying goes: "people are not sages, who can be faultless." Therefore, we should allow the occurrence and existence of errors, and the other party is not intentionally wrong.
Chinese PinYin : You Shan Dui Dai Cuo Da Jin Lai De Dian Hua
Be friendly to the wrong calls
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Detecting people's heart from their voice. Cong Shuo Hua Sheng Yin Da Xiao Tan Ce Ren Xin
Follow the principle of "who asks who pays". Zun Xun Shui Qing Shui Fu Fei Yuan Ze
Keep the volume moderate when answering and making calls. Jie Da Dian Hua Shi Bao Chi Yin Liang Shi Zhong
Impromptu speech should be organized quickly and naturally. Ji Xi Jiang Hua Yao Kuai Su Zu Zhi Shun Li Cheng Zhang
When criticizing others, we can use the implicit method of Qu Shuo. Pi Ping Ta Ren Shi Ke Cai Yong Qu Shuo Yin Zhong Fa
Young people should learn to manage money. Nian Qing Ren Yao Xue Li Cai
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