Be friendly to the wrong calls
It's true that a wrong call can cause trouble for the person who answers it. However, if the person who answers the phone yells angrily "you have the wrong number" and then "pops" to hang up the phone, it will only make the other person and himself feel unhappy. If the other party is a customer, it may also have a negative impact on the work. Because the phones used in business activities all have automatic redialing function, the customer may also inadvertently press the wrong key and make the wrong call.
In fact, if you can handle the wrong call politely, you will leave a good impression on the other party. At the same time, the good image of your company will be deeply imprinted in his mind, which may win customers for the company.
As the saying goes: "people are not sages, who can be faultless." Therefore, we should allow the occurrence and existence of errors, and the other party is not intentionally wrong.
Be friendly to the wrong calls
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