The right way to make the other party "wait"

In order to be polite, people should be consulted when they are asked to "wait". But to avoid misunderstanding, don't ask, "can you hold the plane for a moment?" Because if the other party answers "yes", it may mean "can ask like this", rather than "can hold the machine and wait". Can you hold the plane for a moment Or "can you hold the machine for a moment?" Finish saying to wait for a while, wait for the other party's positive reply before leaving. When I pick up the receiver again, I have to express my gratitude first.

When waiting, check every 15-30 seconds whether the other person is still waiting, and let the other person know what you are doing at this time. For example: "it will take a few minutes to sort out the information you want. Please wait a long time. Or I'll call you later? " It's polite to let the other party have a choice, because it shows respect for the other party's wishes and shows that you are always paying attention to the other party.

How long do you need to ask the other party to wait? Don't be vague. Don't cheat. Be honest. In an uncertain situation, don't say, "I'll be right back." You can say, "please come back as soon as I get that call." If you can't find all the information the other party needs in a short time, you'd better not let him wait for a long time. You should make another appointment to reply.