Proper use of "my information"

Many people often like to use "your information" to communicate, such as "you are not allowed to..." "Can't you..." "Do you think you're the only one at home?" This is easy to make the other party feel threatened, and cause resistance psychology, or anger the other party and cause conflict. Use "my message" and start with "I feel..." "Because "I" is less aggressive, so that the listener has more psychological space to think about what you said, and the beginning of "I" means that the speaker is responsible for this communication; if "you" is used to narrate, the fault will be left to the listener, which is easy to arouse the listener's negative emotions.

For example, "I'm sorry because I thought we had an appointment for dinner today." It's more than "every time you say you have to be busy with the company's affairs, is it business or me?" Let the other party understand your feelings more clearly, instead of being accused.