Take a breath before you answer the phone
No matter how busy the work is, you must take a breath before answering the phone, and then say to each other in a bright voice: "Hello, XX company, Hello!" If the other party is their relatives and friends: "so it's you, it's rare! It seems very good recently! " After that, we will have different conversations according to the degree of friendship. Never say anything, just ask each other: "what's your name?" "What unit are you from?" "Are you looking for him on business or in private?" This will give people the feeling of domineering, very impolite. People will think that if you ask who I am, who are you? If the word "hello" is louder, it is suspected of interrogation and makes people feel interrogated.
Take a breath before you answer the phone
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