Answer the phone with a smile
Even if the other party can't see you, the pleasant laughter will make the voice naturally light and pleasant, thus leaving an excellent impression on the other party. On the contrary, if you answer the phone with a straight face and a reluctant and reluctant look, your voice will naturally be dull and dignified, unable to leave the other party a good impression. Because facial expression can affect the change of voice, even on the phone, we should always hold the attitude of "the other party is looking at me". Whenever you answer the phone with a smile, the voice will naturally convey the clear expression to the other party.
To show your smile on the phone, first realize that every call is a friendly visit, not an invasion of your personal space. You must treat every phone call as if you were your best friend and favorite customer. No matter you make or answer the phone, you should smile and say "hello" clearly in a soft tone when you pick up the phone Or smile before you answer the phone, smile before you answer the phone, so that the other person can feel your friendly attitude through the voice.
Answer the phone with a smile
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