Organize your emotions before answering the phone
When answering the phone, you should avoid some bad sentences. For example, when you are busy at work, the phone rings all the time, and your mood may become impatient, but the caller will not be aware of this. So, when you pick up the phone, you don't have time to sort out your emotions and yell, "Hello! Who are you looking for? " The other party will think, "what company is this?" In a company with 100 employees, as long as one employee's emotional instability causes customer dissatisfaction, it is possible to knock over a boat of people.
Organize your emotions before answering the phone
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1.Give customers time to be silent
Give customers time to be silent - Gei Yu Ke Hu Chen Mo De Shi Jian
Time 2021-03-01 -
2.Targeted questions are effective ones
Targeted questions are effective ones - You Zhen Dui Xing De Ti Wen Cai Shi You Xiao De Ti Wen
Time 2021-03-01 -
3.Turn a deaf ear to the bitter words
Turn a deaf ear to the bitter words - Dui Jian Suan Ke Bao De Hua Zhi Zhi Bu Li
Time 2021-03-02 -
5.Help others, but stick to principles
Help others, but stick to principles - Zhu Ren Wei Le Dan Yao Jian Chi Yuan Ze
Time 2021-03-02 -
6.Persuading people to drink with doggerel
Persuading people to drink with doggerel - Yong Shun Kou Liu De Fang Shi Quan Jiu
Time 2021-03-02 -
7.Moving with emotion, good at playing emotional cards
Moving with emotion, good at playing emotional cards - Yi Qing Dong Ren Shan Da Gan Qing Pai
Time 2021-03-02 -
8.Wear according to TPO principle
Wear according to TPO principle - Chuan Dai Yao Fu He Yuan Ze
Time 2021-03-02 -
9.Witty and humorous, refuting opponents
Witty and humorous, refuting opponents - Feng Qu You Mo Bo Dao Dui Shou
Time 2021-03-02 -
10.Don't apologize in front of the opposite sex
Don't apologize in front of the opposite sex - Yi Xing Mian Qian Bu Yao Yi Zai Dao Qian
Time 2021-03-02 -
11.Women's safety at night in summer
Women's safety at night in summer - Xia Ji Ye Jian De Nv Xing An Quan
Time 2021-03-02 -
12.Uncover the deception of Black Travel Agency
Uncover the deception of Black Travel Agency - Jie Kai Hei Lv Hang She De Pian Shu
Time 2021-03-02