Keep asking questions to find out the source of customers' doubts

When introducing products and ordering, most customers always have doubts about products. The problems they worry about may be objective or just psychological. Sales staff should take the initiative to find out the customer's doubts and dispel them.

For example, they say, "I'll think about it again." This is just a kind of evasion. When the sales staff ask, they often say, "if you don't think about it..." This is still a kind of gentle refusal. How to turn their ambiguous statement into a positive decision is what the salesperson should do.

When a client says, "I'll think about it..."

The salesperson should show an extremely sincere attitude and say to him, "go on, I don't know what the reason is, is it related to our company?"

If the customer says, "no, No."

Then the salesman immediately went on and said, "well, it's because the quality of the goods is not high?"

The customer said, "it's not."

At this time, the salesperson asked, "are you not satisfied with the payment?" In the end, most of the customers will say the real reason for their "consideration": "to be honest, what I am considering is your payment method."

Keep asking until he tells the real reason. Of course, we must also pay attention to some skills when asking questions, instead of answering them without hesitation. For example, the salesman went on to say, "you have a point. You have to think more about things." In this way, the hope of business success will be in vain.