Shanghai model worker Zhu Hua

Zhu Hua

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Zhu Hua is a three-star driver of bus Shule taxi company.

Service motto:

Dedication, enthusiasm for public welfare, make new contributions to the Expo

Main story

Over the past seven years, he has driven more than 500000 kilometers safely, creating a record of "four noes": no traffic violations, no traffic accidents, no passenger complaints, and no operating discipline violations. He has grown rapidly in the operation and service posts, and has been awarded the bus group company, the service pacesetter in the taxi industry, and the glorious title of Shanghai model worker. in view of the outstanding problems existing in the taxi dispatching service, combined with his own operation experience and practical experience, he summarized and promoted the operation method of "ten key points of dispatching operation", mainly including "road congestion measures, vehicle fault arrangement, honest service methods", etc., which has made contributions to improving the dispatching service level of the city's taxi industry. He firmly established the concept that every driver is a "marketer" of the bus rental brand. By providing sincere and warm services, he made more passengers remember the "96840" bus rental telephone. Zhu Hua is enthusiastic about public welfare, carrying forward the spirit of helping others and serving the elderly who are over 80 years old. He volunteered to fight for the neighborhood committee, and asked to give himself the task of caring for the elderly. He often visited the home on the day off to help the elderly clean up, do housework, and take the old man to the Oriental Pearl Tower and Century Park to see the city. Zhu Hua's deeds of caring for the elderly are well received in the community. People all admire the elderly for having a good neighbor who is better than their relatives. Every 5 March, on the activity day of learning from Lei Feng, he put up the sign of "Charity Service car" on his car. Over the years, he has provided more than 500 free services for college entrance examination students from poor families, old, weak, sick and disabled passengers and the elderly in the community, with a subsidy of more than 15000 yuan, which has been praised by major news media in Shanghai. during the Expo, he actively participated in such volunteer activities as the "Three Five Year Plan" key day for the Expo held by the taxi industry in Hongkou, and the "public order day" for the expo organized by Hongkou District. He publicized Expo knowledge to the public, and together with the advanced representatives, he issued the initiative of "post exhibition style, Expo making new contributions". He was determined to "learn to use bilingual, standardize service etiquette, and improve car appearance" The excellent achievements of "clean and tidy appearance, law-abiding and safe operation, and good completion of power dispatching business" contribute to the service of the World Expo and add luster to the bus brand.