Many people always hold deep prejudice against those who have made mistakes, been punished or even punished before. In this way, when criticizing and educating them, they will consciously or unconsciously pull the things in front of them together with the things in the past and turn over the old accounts. And this often touches the nerves that others are most sensitive and least willing to let others touch, which makes people have great disgust.
A workshop worker was punished by a notice of criticism for his work mistakes. Later, he had a quarrel with a colleague, so the workshop director talked to him and criticized him, but after a few words, the conversation collapsed. Here is their conversation:
Workshop director: "you have a big fight with your colleagues. It's really impressive."
Worker: "I..."
The workshop director (interrupts the worker): "how are you? Did you forget the last announcement? I didn't forget... "
Worker: "then give me another report! One I hold, two I carry
Workshop director: "you..."
Criticism is the most taboo to turn over the old accounts and shake out the past problems of the other party to show that it is reasonable. However, the barrage of accusations will only expand the opponent's antagonism and make the problems more difficult to solve.
"It's not that I like to expose people's wounds, but that his attitude is so bad that he doesn't mean to repent at all. I can't help turning over the old accounts. " The workshop director defended himself afterwards.
Criticism should aim at the current problems, help subordinates improve their understanding and correct their mistakes. Turning over the old accounts will make subordinates rebellious. Intuition tells him that the leader has been doing the work of collecting all his shortcomings. This time, he is making an account with him, so he will have opposite emotions and will not make any cooperation.
Don't turn over the old books when criticizing others
The limited restraint rejection law in negotiation - Tan Pan Zhong De Ju Xian Yi Zhi Ju Jue Fa
Take the initiative to say hello to subordinates and call their names kindly - Zhu Dong He Xia Shu Da Zhao Hu Bing Neng Qin Qie Di Jiao Chu Qi Ming Zi
To appreciate the perspective to observe the advantages of subordinates - Yi Xin Shang De Yan Guang Lai Guan Cha Xia Shu De You Dian
The key to talking with strangers is to find common ground - Yu Mo Sheng Ren Kai Kou Jiao Tan Guan Jian Shi Yao Zhao Dao Gong Tong Dian
Put yourself in other people's shoes - She Shen Chu Di Wei Bie Ren Zhe Xiang
Be good at discovering the strengths of others - Shan Yu Fa Xian Bie Ren De Zhang Chu
Step by step, express your love to the person you love - Xun Xu Jian Jin Xiang Xin Yi De Ren Biao Da Ni De Ai
Make use of the excuse to remedy a slip of the tongue - Jie Ti Fa Hui Bu Jiu Shi Yan
Let the boss know what you've done - Rang Lao Ban Zhi Dao Ni Zuo Le Shi Me
Match hair color with hairstyle - Rang Fa Se Yu Fa Xing Xiang Pei
Emphasize the differences between the two sides of the dispute - Qiang Diao Zheng Zhi Shuang Fang De Cha Yi Xing
Use a third party to convey your apology - Jie Zhu Di San Zhe Lai Zhuan Da Zi Ji De Qian Yi