"Agree" first when mediating disputes

In the process of mediation, due to its specific identity, the object of mediation often holds tension, vigilance and even opposition emotions. In order to make one's opinion easily accepted by the mediation object, it is advisable to adopt the method of "approval", that is, to emphasize the "consistency" of the two sides in a certain aspect, such as emphasizing the common desire and affirming the correctness of the other party's opinion, etc.

This method of seeking "consistency" is helpful to dispel the antagonistic psychology of the mediation objects, calm down their emotions, and accept their correct opinions rationally and calmly. This kind of mediation language, which first agrees with the strong points and then refutes the weak points, not only balances the aggrieved and angry psychology of the mediation objects, but also makes them accept their own opinions naturally and get twice the result with half the effort.