Call when you're ready
Many people don't think much of the preparation before making a call, because preparation takes time. They don't want to spend time on preparation, but prefer to spend time on communication with customers. In fact, with sufficient preparation and a clear goal of making a phone call, we can get twice the result with half the effort. If you don't prepare well and don't shoot at the target, it's likely that telephone communication will fail.
Call when you're ready
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