Reception of visitors can be said to be an essential work in daily life. In the reception, we should pay attention to our own etiquette performance and receive visitors appropriately. In reception, we should pay attention to the following principles.
(1) For visitors, they should stand up and shake hands. For superiors, elders and clients, they should stand up and greet them. If it is not the first time to meet colleagues and employees, you can not get up.
(2) Don't neglect the visitors. If you can't receive the guests temporarily, you must arrange the assistant or related personnel to receive the guests.
(3) Listen carefully to the visitors. Most people go to the three treasures hall for nothing, so visitors usually come for something, so they should listen to their speeches carefully.
(4) Don't rashly express your opinions and opinions to the visitors. You should think about it before you reply. If you can't answer at the moment, you should make an appointment before you contact them.
(5) What can be answered immediately or handled immediately should be answered on the spot and handled promptly. Visitors should not be allowed to wait or visit again.
(6) When receiving visitors, if there are calls or new visitors, try to let the assistant or others receive them, and try to avoid interrupting the ongoing reception.
(7) Politely refuse the unreasonable request or wrong opinion of the visitor, do not stimulate the visitor, make him embarrassed.
(8) To end the reception, you can politely put forward, or you can use the body language to indicate the other party.
Chinese PinYin : Jie Dai Lai Fang Zhe De Yuan Ze
Principles of receiving visitors
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