Focus on the customer
When talking with customers, focus on them. We must put the customer at the core of your efforts! Don't focus on you or your product unless the customer is willing to.
This is a kind of respect for customers and an important skill to win customers' recognition. Sales personnel must put themselves in a correct position, that is, to make clear their role and action objectives - to meet the needs of customers and provide customers with the most satisfactory products or services.
If the customer is good at expression, you should not interrupt the other party at will, but give a positive response when the customer stops, such as praising the other party's vivid and humorous speech. If the customer is not good at expression, don't just focus on your own eloquence, but let the customer participate in the communication process through guiding words or appropriate inquiry.
Focus on the customer
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