Wen Xin

Wen Xin

Wenxin is a mobile customer relationship management system developed by humanities Technology Co., Ltd. (Humanities Technology Co., Ltd. is Henan Branch of Beijing Yimei Softcom Technology Co., Ltd.), which integrates customer relationship management, SMS platform, MMS platform and personalized customer service. It is applicable to a large number of customers, members or potential target user groups, and develops, expands and cooperates with them through enterprise SMS The sales relationship of customers, maintain the loyalty of old customers of enterprises and institutions.

software function

The text and information system server integrates the three networks of China Mobile, China Unicom and China Telecom. The three operators' short messages cover the whole network, and support two-way sending and receiving of short messages. The short messages across the country are accessible freely. Users do not need mobile phones and other hardware, and can achieve seamless communication between enterprises and customers through computer Internet. The content, target mobile phone number and number of short messages are customized by users, and the short messages across the country can be sent It has the advantages of unimpeded traffic, simple operation, fast sending speed and high arrival rate of SMS and MMS. As an independent software product, Wenxin is not only a powerful enterprise SMS group sending function, but also a convenient and easy-to-use customer relationship management system. Its powerful functions include enterprise SMS group sending, customer information management, work schedule

Enterprise SMS group sending

Internal management:

Internal information notice, schedule reminder, meeting arrangement, etc. can be sent to the company's internal staff in groups, and the staff can arrange and contact the implementation in time after receiving.

Warm wishes:

Can be sent to the company's customers, members, internal staff and other warm greetings, such as birthday wishes, holiday greetings.

Customer information management

Customer information management mainly includes adding, deleting, modifying and querying customer information. Customers can be grouped according to different attributes. Customer information can be entered manually or imported in batches from outside.

Information system management

1. The target number of sending information can be one or more numbers 2. Some common statements that can be defined by users themselves are saved in the phrase library and called directly when needed. 3. The sending time can be sent immediately or at the time specified by yourself.

System settings management

System settings include system network settings, startup settings, field reminder settings, skin settings, etc.

major function

Account management:

users can modify passwords, query balances and switch accounts as needed.

Customer management:

add custom fields to meet the needs of customers, including direct import of enterprise current data, which is simple and convenient.

SMS sending:

including a variety of modes, such as ordinary customer group sending, regular sending, personalized SMS sending, excel import SMS sending, etc. to meet various needs.

Data maintenance:

customer information can be backed up and restored, and the database can be backed up at any time. When the data is large, the database can be initialized to improve the data processing ability.

Field reminder:

reminders can be set for birthdays and member days to facilitate customers' work.