Those experienced salesmen can always use targeted questions to gradually achieve their marketing purpose, and can also get the opportunity to continue to maintain a friendly relationship with customers through clever questions.
In order to ask questions effectively, we need to pay attention to the following points.
(1) First understand the customer's demand level, and then ask for specific requirements. After understanding the customer's demand level, you can narrow the questions to a certain range, so that it is easy to understand the specific needs of customers. If the customer's demand level is only in the low-level stage, that is, the stage of physiological needs, then his concern for the product mostly focuses on the economy and durability.
(2) Questions should be expressed clearly and avoid using vague or ambiguous questions to avoid misunderstanding by customers.
(3) The problems raised should be as specific as possible and targeted, and should not be discussed in general. Put forward different questions for different customers.
(4) The key points should be highlighted. It is necessary to design appropriate problems to induce customers to talk about established problems, obtain valuable information from them, focus customers' attention on the problems they want to solve, and shorten the transaction distance.
(5) When putting forward questions, we should consider them comprehensively and attack them roundly. We should not be outspoken to avoid hurting people.
(6) Ask questions in affirmative sentences. It is a reliable way to attract customers' attention and interest to put forward a question that surprised customers in a positive tone at the beginning of the negotiation.
(7) When asking customers, we should start with general things, and then go on slowly.
Targeted questions are effective ones
How to store a business card? - Ru He Cun Fang Ming Pian
Debate skills of making laws out of nothing - Wu Zhong Sheng You Fa Bian Lun Ji Qiao
Division of labor: clear division of labor and cut off the source of contradiction - Fen Gong Ming Que Fen Gong Qie Duan Mao Dun De Yuan Tou
Get to know as many people as you can - Jin Ke Neng Jie Shi Geng Duo De Ren
Turn around and ask for help - Rao Ge Wan Zi Xiang Dui Fang Qiu Zhu
Turning passivity into initiative to deal with others' intentional difficulties - Yong Hua Bei Dong Wei Zhu Dong Fa Ying Dui Ta Ren De You Yi Diao Nan
How to cover up defects by dressing - Ru He Tong Guo Zhe Zhuang Yan Shi Que Han
Respect the person you visit - Zun Zhong Bai Fang Dui Xiang
Look far away when praising - Zan Mei Shi Kan De Yuan Yi Dian
Stabilize the mood and make a round - Wen Ding Qing Xu Da Yuan Chang
What should the whole family pay attention to when they go out at night - Wan Shang Quan Jia Wai Chu Shi Ying Zhu Yi Shi Me