When criticizing others, soft words can be used to convince others

In real life, people generally have the mentality of eating soft but not hard. If you say "hard" words, such as command, the other party will not only ignore you, maybe even harder than you; if you are "soft", the other party will show sympathy, even if you are in a dilemma, they will comply with your requirements.

A cadre went to Guangzhou on a business trip and bought some clothes at a street stall. When he paid, he found that the more than 100 yuan foreign exchange certificate he had just had was missing. He and the girl were the only two people in the stall. He knew it was related to the girl, but he didn't catch hold of it. When he mentioned it, the girl turned around and said that he had framed people.

In this case, the cadre didn't try to be "hard" with her. Instead, he lowered his voice and said quietly, "girl, I took care of your business of 50 or 60 yuan. How can you treat me like this? If you set up a stall in this busy street, you can earn hundreds of thousands a month. I don't think you can look up to those foreign exchange certificates. What's more, reputation matters when you do business! " Seeing that the girl seemed to be moved, he pleaded: "people entrusted me to buy things. I managed to get a hundred pieces of foreign exchange certificates. I can't explain if I lost them. Please look for them carefully for me. Maybe they got mixed up in my clothes in a hurry. I know that you are self-employed and considerate. "

The girl was finally persuaded. She went down the slope and found the foreign exchange voucher in the pile of clothes. She was embarrassed to give it to him.

Say "soft" words will let the other party feel that they are eating sugar, sweet heart. In the above cases, the cadre's sincere and reasonable remarks not only criticized the girl, but also recovered the foreign exchange certificate.