Arouse the sense of honor of the parties

Talk about the side that the quarreler can be proud of and arouse his inner sense of honor. The glory and reward that a person once had often become the driving force to urge him to be strict with himself. However, in the process of quarreling, people tend to forget their usual requirements due to emotional excitement. Therefore, the mediator should timely place the place where the quarreler is proud of, arouse his sense of honor, and make him realize that as a respected person, he should restrain his emotions and solve the problem with reason. Only in this way can he be worthy of his honor, so he consciously gives up the quarrel.

For example, in a bus, the steward caught the passenger when he closed the door, but he didn't admit it. At this time, a young man named Xiao Ding was fighting against injustice and said to the steward, "what do you do for food! If you don't like to work, go home and take the baby! " The steward's mouth was like a knife. They quarreled. At this time, an old man standing next to Xiaoding spoke. He patted Xiaoding on the shoulder and said, "Xiaoding, it's not enough for you to be the maintenance king. Do you want to be a quarrel king?" The young man said, "master, I don't know you."

"I know you. Last time I went to your factory, you stood on the honor list at the door to welcome me. That big picture was impressive!" The young man turned red. The old man said, "don't fight any more. It's not the way to solve the problem." So a dispute settled.

In this case, the sense of honor that was awakened played a big role. The young man quarreled with others because of fighting against injustice. The old man reminded him in time that he had been on the honor list, suggesting that his quarrel would damage his glory. When the young man realized this, he immediately felt ashamed of his impulse and soon recovered his calm.