Don't try to cope with the call
Work is busy, but received a call from the customer, the other side is just gossiping home, and the more talk, the more energetic. Although you want to end the conversation immediately, you have to deal with it reluctantly for fear of offending others. As you feel anxious, the tone changes from respectful "yes" to "eh" and "Oh".
Gradually, the other party will notice that your attitude is disrespectful and dissatisfied with you, but in fact, the other party does not understand the truth at all. Therefore, in this case, you might as well take the initiative to explain the facts and end the conversation with a euphemistic tone.
Don't try to cope with the call
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Time 2021-03-01 -
3.Use "advice" instead of "command"
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Time 2021-03-01 -
4.Before making a phone call, understand the customer's needs
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Time 2021-03-01 -
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7.Take the initiative to contact people by telephone
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8.Take care of yourself when you attend the student union
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11.The speech on duty should be truthful
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