What etiquette should we pay attention to when picking up a station

Whether at the airport or at the station, the reception staff should always pay attention to their etiquette performance, give the guest a good impression and make him feel at home. So, how to pick up the station?

(1) For VIPs, have photos.

(2) Accurately grasp the arrival time of the guests and inform them in time if there is any change. For the guests who book in advance and come from afar, they should take the initiative to meet at the station, wharf and airport. It's usually 15 minutes in advance.

(3) Before going to the reception station, the receptionist should clearly write down the name of the VIP in a large paper, which is held by the receptionist to receive the VIP.

(4) Receptionists should be familiar with the preferences of people from different countries for colors. Take into account the custom of dress colors acceptable to guests from different countries.

(5) When Westerners meet for the first time, the etiquette habit is to hug and kiss the cheek. They should accept it calmly and deal with it generously. Oriental people, especially Japanese, are always polite. When they meet for the first time, they sometimes give a gift. Therefore, it's better to prepare some small gifts in advance.