Use common interests to approach customers

When dealing with customers and doing business, we have to talk about something else besides making friends and asking for something. Don't neglect this kind of small talk. If you choose a good topic, it will have a strange effect on harmonizing each other's relationship and promoting success.

Using common interests and hobbies, we can quickly establish extraordinary relationship with customers.

How can we make the customer know that they really have the same interest in something? Without him, you have to have a good understanding and Research on the things that customers are interested in. In this way, not only can they fully understand their customers, but also they will be more willing to help themselves.

In the process of establishing a good relationship with customers, it is very important to achieve the convergence of interests of both sides. As long as both sides like the same thing, their feelings will be very harmonious. By extension, we are willing to cooperate with each other on many other things.

But when you approach others in this way, you must be sincere. If you say that your hobbies are the same as others, it's just a lie, then you will soon be seen through.

In a word, there are three steps to get close to and get along with customers

(1) Find out what customers are particularly interested in;

(2) Accumulate some knowledge about what the other party is interested in;

(3) Show him that you are really interested in that thing.

If you can follow these three steps, it is easy to establish a good relationship with customers.